Mobile Recovery Slide

Data Recovery

A no-nonsense, professional service throughout the UK, Europe, the Middle East and Asia 

Disklabs are recognised industry leaders in the recovery of data from every type of computer, laptop and portable backup device. Ring us on 01827 55999 to discuss your data loss.

Mobile Recovery Slide
Our services structure

What we can do

We successfully recover data in the following circumstances: 

Warning signs present

  • unusual sounds: clicking, squeaking, beeping
  • computer operating very slowly

Internal parts failure

  • hard disk drive not becoming ready 
  • hard disk drive not detecting 
  • intermittent drive failure resulting in random detection
  • no light on or flashing

Data corruption

  • hard disk drive asking to be formatted
  • software corruption
  • problems with software or operating system upgrades

Logical corruption

  • deletion of data
  • hardware conflicts

Physical damage (internally or through accidental impact)

  • dropped hard-disk drive that is not reading
  • wrong cable plugged in
  • burned chips on printed circuit board

Our services structure

All our pricing is fixed. 

We have three levels of service:

  1. Standard service – ‘No Fix/No Fee’ Data is recovered over 5–10 working days.
  2. Priority service  Your data is recovered within 2–5 working days.
  3. Emergency service  Your data is recovered in the shortest possible time. This is a 24/7 service, including overnight and weekend operation. 

Disklabs understands that your data is important to you. When time is a significant factor, our service levels are designed to deliver as quickly as possible. But if price is especially important, we offer a ‘No Fix/No Fee’ solution within our Standard service. 

Why choose Disklabs?

Having carried out data recovery for almost 20 years, we have an in-depth knowledge of how hard-drive and storage technology has developed. This has given us a profound understanding of and experience with the right techniques to recover data from hardware, firmware and software failures. 

Our engineers have extensive knowledge of all brands, media formats and operating systems and have developed in-house techniques and tricks of the trade. This makes us especially able to tackle the many challenging problems faced in data recovery.

Our experience in data recovery

Operating out of dedicated data recovery laboratories, we repair and recover data for a range of clients – home users and businesses, as well as government agencies, law enforcement departments, state organisations and the military. 

Our no-nonsense service is available throughout the UK, Europe, the Middle East and Asia.

Disklabs have:

  • hard disk drive manufacturer-approved status
  • law enforcement-approved laboratories and policies that operate within ACPO (Association of Chief Police Officers) guidelines 
  • government agency-approved secure facilities
  • Information Commissioner’s Office registration (registration number available on request)
  • ISO 9001:2008 and ISO27001:2005 standards and ISO17025:2005 policies and procedures

As a result of the above, Disklabs have:

  • achieved 'Corporate' membership status with the International Professional Data Recovery Association (IPDRA)
  • provided data recovery services to 41 of the 43 police forces in England, Wales and Northern Ireland
  • delivered data recovery and digital forensic training and advice throughout the world to law enforcement and government agencies
  • shared their experience in data recovery with Birmingham City University, which has incorporated it into their forensic computing course

Working with Disklabs

Working with us to recover your data couldn’t be simpler.

  • Get a quote: Call us on 01827 55999.
  • Tell us what’s wrong: We’ll give you a realistic assessment of the likelihood of recovery, based on your specific circumstances.
  • Send us your hard drive: Make sure it’s well packaged and use a ‘tracked and signed' form of delivery.
  • Wait for an update: We’ll inform you on how we’re getting on and how your data recovery is progressing. 
  • Find out what’s been saved: You’ll receive a list of all the files that have been recovered by our team.

On our Standard ‘No Fix/No Fee’ service, you now have two options:

  • Option 1: You’re happy that we’ve recovered data that is important to you. You therefore pay our invoice, and we transfer the data onto another hard drive and ship it back to you.
  • Option 2: Unfortunately, the data you were looking for isn’t available – you pay nothing.

If you have chosen one of our other levels of service, the process will be different. Contact us for details.

Call us on 01827 55999 to discuss your data loss situation.

Need our services?

If you would like to find out more and speak to a member of the Disklabs team, then
please get in touch. We'd be happy to help.

Need our services?

If you would like to find out more and speak to a member of the Disklabs team, then please get in touch. We'd be happy to help.

Tel      +44(0) 1827 55999


Why Use Disklabs?

Disklabs: Delivering innovative digital technology solutions since 1997.

Disklabs specialise in recovering, analysing and erasing data, but pride ourselves on providing more than just results, we bring effective solutions, products and service that are valuable, to our customers.

We do this by being an innovative and forward thinking company that believes in delivering what it says it can do.  

We are committed to developing our people who then use their specialist skills and knowledge to help solve complex issues and provide continuous improvements to our services in the fields of data recovery, digital forensics and certified data erasure.

Data handling is at the heart of our business and we ensure that our services, products and solutions are fit for purpose while ensuring our clients' data is secure.  

We work to ISO9001-2008, ISO27001-2005 and ISO17025-2005 standards, setting our team’s objectives to ensure an ongoing commitment to continuous improvement in why, how and what we deliver.  

Why Use Disklabs?